Inflect's Commitment to Stellar Support
At Inflect, we're not just about offering top-tier digital infrastructure solutions; we're about forging lasting connections. Our ethos revolves around robust communication and unparalleled support. Whether you're navigating our platform, seeking insights, or requiring specialized advisory services for intricate digital infrastructure challenges, our adept team is a mere click away.
To cater to your unique needs and ensure timely assistance, we present multiple avenues to connect with us:
- Live Chat
- Support Ticket Submission
- Direct Email Communication
Live Chat: Real-Time Digital Infrastructure Assistance
Operational from 6:00 AM to 5:00 PM PST, our Live Chat is your direct line for immediate assistance. Spot the chat icon at the screen's bottom right and engage instantly with our Customer Success Specialists, well-versed in the nuances of digital infrastructure.
Our team is equipped to address a spectrum of queries, from account access, research guidance, and quote management, to specialized advisory services. For niche concerns, like partnership discussions or intricate technical support, we'll seamlessly transition you to the right expert within Inflect.
Note: Our operational timings exclude weekends and specific holidays. For a detailed list of non-working days, refer to Inflect Holiday Closures.
Support Ticket: Structured Assistance for Your Queries
For structured support, submit a ticket here. An Inflect specialist will revert promptly. Meanwhile, our extensive FAQ section might already house the answers you seek, offering insights into common digital infrastructure queries.
Email: Tailored Communication Channels for Specific Needs
Depending on your inquiry's nature:
- Quote Assistance: quotes@inflect.com - For quote-related help or to share requirements beyond the platform's scope.
- Partnership & Listings: partnerships@inflect.com - Dive deeper into the Inflect Partner Program or update your digital infrastructure assets on our portal.
- General Queries: hello@inflect.com
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